Cookie Policy
Last updated: November 2025
Company Name: The Floating Assistant (trading as Plain Sailing Tech Training)
Website: https://plainsailingtechtraining.co.uk
[email protected]
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit our website.
They help the site remember your preferences, improve functionality, and provide us with information about how you use our pages.
2. How We Use Cookies
We use cookies for several reasons:
Essential cookies: These are needed to make our website work properly - for example, keeping you logged in or remembering form details.
Performance cookies: These help us understand how visitors use our site, so we can improve layout, content, and navigation.
Functional cookies: These allow the site to remember your choices (like language or region).
Marketing cookies : For tracking conversions or communications, cookies may help us deliver relevant content and measure marketing performance.
We don’t currently serve third-party advertising cookies.
3. Cookies Used by Our Tools
Our website and connected systems may set the following types of cookies:
HighLevel cookies: Used for sign-up forms, account access, and analytics within our CRM system. HighLevel may process data on servers outside the UK under GDPR-approved safeguards (Standard Contractual Clauses).
Stripe cookies (when payments go live): Help process secure payments and prevent fraud.
Analytics cookies: Used to understand visitor behaviour, e.g. which pages are most popular.
4. Managing Your Cookie Choices
When you first visit our site, you’ll see a cookie banner asking for your consent to use non-essential cookies.
You can:
Accept all cookies
Reject non-essential cookies
Change your settings at any time through the banner or your browser
Most browsers let you control cookies through their settings - you can delete existing cookies or block new ones.
Be aware that blocking essential cookies may affect how the site functions.
5. Third-Party Links
Our website may contain links to other sites (for example, partners or resources).
We’re not responsible for how those websites use cookies, so please check their cookie policies separately.
6. Updates to This Policy
We may update this Cookie Policy from time to time, for example, if we add new tools or cookies.
The latest version will always appear on this page, and the “last updated” date will show when the change was made.
Contact:
If you have any questions about how we use cookies, email [email protected].